Deliveries and returns
United Kingdom; Standard delivery charge is minimum £2.99 ( more than one item may occur a small additional fee)
All items are sent either 1st or 2nd class Tracked and signed, you will be supplied with the tracking number once dispatched.
Europe and International orders; Standard delivery charge is minimum £10
( more than one item may occur a small additional fee)
All items leaving the UK are sent on a full International tracked and signed service, you will be supplied with the tracking number once dispatched.
Each item is made by hand to order, and I aim to complete as soon as the order is received and should be received within 3-5 working days ( for UK orders).
International orders please allow up to 7-10 working days once notified of despatch.
All items are wrapped and carefully packaged
Returns and Exchanges
If you have changed your mind and wish to return your item then please contact me at firstname.lastname@example.org
Please contact email@example.com if you wish to exchange the colour, size or design. you will be responsible for the cost of returning the item but we will post your replacement free of charge.
Please ensure the item is unworn, wrapped and returned in the original packaging within 28 days.
If a fault has developed and all care guides have been followed please contact me at firstname.lastname@example.org
Any questions or queries then get in touch and I'm happy to help
Balthazar - Home and Lifestyle