Deliveries and returns

Delivery

United Kingdom; Standard delivery charge is £2.99

All items are sent where possible Tracked and signed, you will be supplied with the tracking number once dispatched.

Europe and International orders; Standard delivery charge is £10

All items leaving the UK are sent International tracked, you will be supplied with the tracking number once dispatched.

 

Each item is made by hand to order, and I aim to complete as soon as the order is received and should be received within 3-5 working days ( for UK orders).

International orders please allow up to 7-10 working days once notified of despatch.

All items are wrapped and carefully packaged

 

Returns and Exchanges

If you have changed your mind and wish to return your item then please contact me at  homebybalthazar@outlook.com

 

Please contact homebybalthazar@outlook.com if you wish to exchange the colour, size or design. you will be responsible for the cost of returning the item but we will post your replacement free of charge.

Please ensure the item is unworn, wrapped and returned in the original packaging within 28 days.

If a fault has developed and all care guides have been followed please contact me at homebybalthazar@outlook.com

 

Any questions or queries then get in touch and I'm happy to help

 

Jessica

Balthazar - Home and Lifestyle